Terms and Conditions

Top Tier Wellness, LLC provides mobile IV hydration and wellness services subject to medical screening, clinical eligibility, and provider approval. All treatments are administered by qualified healthcare professionals and are not a substitute for emergency medical care or ongoing medical treatment.

Clients agree to provide accurate and complete personal and medical information necessary for safe and appropriate care. Clients are responsible for notifying their healthcare provider of relevant changes to their health or medical history.

Top Tier Wellness reserves the right to decline, postpone, or discontinue services when medically necessary, clinically appropriate, or required by applicable law. Mobile services are subject to provider availability, service-area limitations, and safe treatment conditions.

Top Tier Wellness LLC is a cash-pay practice and does not bill Medicare, Medicaid, commercial insurance, or third-party payers for its listed wellness services.

A $75 deposit is due at booking and is applied to your total. The remainder is charged at the time of service.

Cancel or reschedule at least 24 hours before your appointment for a full refund or a free reschedule. Cancellations made with less than 24 hours notice forfeit the $75 deposit. Same-day cancellations are charged the full appointment cost.

If you are unavailable or unreachable within 15 minutes of your appointment time, the visit is recorded as a no-show, charged in full, and is non-refundable.

If your provider is delayed by traffic or weather, you may continue with the appointment or reschedule at no charge.

No refunds are issued once treatment has begun. All sales are final once an IV has started. If a provider medically declines treatment, a partial deposit refund may be issued at our discretion, less supplies, medications, and travel.

Addresses outside our standard service area may be reachable for a travel fee. The travel fee is non-refundable once a provider has been dispatched.

Clients must be 18 or older, and a government ID may be required. You must disclose all medical conditions and medications. Treatment is confirmed only after your provider completes a clinical assessment.

Prices are subject to change. We accept all major credit and debit cards, as well as cash. We do not accept or bill insurance. Memberships and packages carry separate terms; gift cards are non-refundable; promotional offers have no cash value.